Refund & cancellation
Cancelling a plan
Plans are prepaid and never renew automatically. To cancel, simply do not renew; your shop stays live until the paid period (plus the 5-day grace period) ends.
Refunds
[Your refund rule, e.g. full refund if requested before the shop goes live; no refund after it goes live]
Failed or double payments
If money was taken but your plan did not start, or you were charged twice, contact us with the UPI reference number. Confirmed cases are refunded to the same UPI account within 5–7 working days.
Removed businesses
A business removed for confirmed complaints or false details does not get a refund for the remaining period.
Contact
Email [Support email] or WhatsApp [Support WhatsApp number] with your shop name and UPI reference number.